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COMPEL Case Studies

Publicly documented AI governance outcomes from organizations that have published results of their ISO/IEC 42001 and AI Management System programs. Every metric on this page is sourced from a public press release or vendor case study and links back to the original publisher. COMPEL stage attribution is editorial mapping of the activities described in each source, not a claim of COMPEL engagement.

Recruitment Process Outsourcing (HR Tech) Global enterprise · 3.5 months to certification

Cielo — First RPO to Achieve ISO/IEC 42001 Certification

Cielo Talent

Cielo, a global recruitment process outsourcing provider, achieved ISO/IEC 42001:2023 certification — becoming the first RPO to do so. The program covered an inventory of more than 50 AI systems used in sourcing, screening, matching, and internal productivity, and was completed in 3.5 months with zero nonconformities reported by the third-party auditor.

Documented outcomes

  • 50 systems AI systems governed — AI systems inventoried and brought under the AI Management System (source states "50+").
  • 3.5 MON Time to certification — Months from program start to ISO/IEC 42001 certification (typical industry baseline cited as 9–12 months).
  • 0 count Audit nonconformities — Nonconformities reported on first ISO/IEC 42001 third-party audit cycle.
  • First RPO worldwide Industry first — First Recruitment Process Outsourcing provider to attain ISO/IEC 42001 certification.

Source: FairNow · Published 2025-10-03

Professional Services (Audit & Advisory) Global network of member firms · Announced December 2025

KPMG International — First Big Four Entity to Attain ISO/IEC 42001

KPMG International

KPMG International announced ISO/IEC 42001:2023 certification, becoming the first Big Four international entity to attain the world's first international standard for AI Management Systems. The certification applies to KPMG International's AI Management System and complements ISO 42001 certifications already earned by individual member firms.

Documented outcomes

  • First Big Four international entity Industry first — First Big Four international entity to attain ISO/IEC 42001 certification for AI Management Systems.
  • ISO/IEC 42001:2023 Standard — World's first international standard for AI Management Systems.

Source: KPMG International · Published 2025-12-01

Conversational Commerce / Cloud Software Listed technology company (Breda, Netherlands) · Announced January 6, 2026

CM.com — Among First Tech Companies Worldwide to Certify to ISO/IEC 42001

CM.com

CM.com announced it is among the first technology companies worldwide — and among the first organizations in the Netherlands to achieve BSI certification — to obtain ISO/IEC 42001 for the responsible development and use of AI. As part of the program, CM.com established a centralized AI registry documenting and managing all 33 AI models in use by the company.

Documented outcomes

  • 33 models AI models inventoried — AI models documented and managed in the centralized AI Registry established as part of the certification program.
  • Among first tech companies worldwide Industry first — Among the first technology companies worldwide and among the first organizations in the Netherlands to receive BSI ISO/IEC 42001 certification.

Source: CM.com · Published 2026-01-06